International Forwarding Agent s.r.l.
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The Quality Policy of I.F.A. Srl
IFA Srl is committed to achieving a Quality Policy directed at its own business development and to the satisfaction of the Client and their staff.
With this policy it is necessary to formalize the objectives and commitments to be achieved. The fundamentals for this choice are the following:
- qualified and professional personnel;
- careful monitoring of service quality and customer satisfaction;
- client guarantee of utmost professionalism and seriousness in the management of the delivery service;
- the use of highly qualified suppliers and correspondents.
Our objectives
In light of the above IFA Srl is committed to pursuing the following objectives:
- an efficient and effective delivery service with the highest attention to Client requirements;
- obtaining the best possible results in terms of service quality;
- providing professional service and support to the Client at a reasonable cost;
- increasing its market share.
In order to achieve the above objectives IFA Srl undertakes to review this quality policy periodically, so as to comply with its objectives of continuous business improvement whilst upholding its image as an International Shipping company.
Melzo, March 1, 2018
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date of delivery (dd/mm/yy)
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if you require insurance, please provide an estimated value
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More...
Sales dept.
Tel: +39 02 95736765
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Customer service intermodal
Tel: +39 02 95736765
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Customer service maritime
Tel: +39 02 95736765
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Accounting dept.
Tel: + 39 02 84920710 or Tel: +39 02 84541887
Fax: +39 02 95737443
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
IFA
IFA has been operating since 1982 in the field of international shipping has always been pursuing a business strategy that focuses on the development of the service the client's business.
IFA International Forwarding Agent SRL | Via Cristoforo Colombo 6, 20066 Melzo (Milan) | Phone +39.02.95736765 - Fax +39.02.95737443 | p.iva IT04804330159
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